If you are employed in a KM/knowledge services business unit, and if your situation is like most, you're spending a lot of time speaking with clients about social media.
"What is it?" they're asking. "How do we use it?" "Why is it important?"
There is help at hand.
Big Duck, a company that works with nonprofit organizations to transform the way they communicate, is sponsoring a webinar next Wednesday. Called "Social Media - Is It For Your Organization?" you can find information and register here.
There will be some answers for those times we try to explain about social media to our colleagues in the organization.
Also check out a link Big Duck has shared, to a good video from Common Craft on the topic. Take a look at "Social Media in Plain English." You (and your clients) will have some fun with this.
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