For many of us who contribute to this discussion - or others like it - our concepts about KM and knowledge services in the legal profession are pretty much limited to our experiences or connections with law librarianship. Yet we're speaking much these days (and for me and my nearest-and-dearest) about collaboration and the integration of KM/knowledge services throughout the larger organization, regardless of the particular focus of any single business unit.
Where else in law firms - that is, in what other functional units - are we seeing KM/knowledge services integration taking place? Perhaps we'll find out soon, for I've just put a notice on the discussion board for our new KMKS Alumni & Interest Group at LinkedIn (feel free to join - always looking for interesting participants). I've asked law librarians at the AALL Conference in Washington to be on the lookout for KM/knowledge services themes.
All of us in this field would like to know what's going on in law firms with respect to knowledge development and knowledge sharing, but we particularly want to know what's happening beyond the law library. I know of some information/knowledge managers who have transitioned from the law library to other types of management positions in law firms, and they are working hard to bring along some of the professional tools and techniques from law librarianship to their new positions.
So there are linkages here, connections that can be of value to all of us, if integration is truly our goal (and surely it is, at this point).
And there is evidence that some good work is being done in this area. Last year I was privileged to facilitate a summit meeting on the future of KM in legal librarianship for EOS International. At the summit, attractive predictions were shared, both theoretical insights and practical observations (particularly, with the latter, the increasingly recognized value of identifying and exploiting - in the positive sense of the word - the sponsorship of senior staff in the firm). Obviously this is an important progression toward the further integration of KM and knowledge services throughout the firm. I wonder what some of the others might be. And how they can be adapted in other environments.
On August 10, we begin the next course in the Click U KM/Knowledge Services Program. This one is PKM (Personal Knowledge Management) and the Mission-Specific Focus, and our goal is to connect our PKM skills with what happens in the larger organization. I am sure there are PKM best practices in law firms that we could latch on to, enabling our work to be further integrated into that of the larger enterprise. What might they be?
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