On Friday, October 2, 2009, SMR International offered its second Spot-On Seminar. These free seminars - open to all - are designed to give knowledge workers the opportunity to discuss issues relating to information management, knowledge management, and strategic learning in a relaxed online environment. Content is not published, and participants converse with one another without concern about proprietary or confidentiality restrictions.
"The Knowledge Thought Leader - Stepping Up and Stepping Out - 3 Tips for Knowledge Leadership - A Conversation with Cindy Hill, Dale Stanley, and Guy St. Clair" was the published theme for the October 2 Spot-On Seminar. Cindy Hill facilitated the discussion.
In presenting their 3 tips, Cindy spoke about the value of volunteering, Guy conveyed his thoughts about how knowledge thought leaders can be influential in their organizations, and Dale gave emphasis to the critical importance of good communication.
Participants then offered a variety of tips of their own for taking a leadership role in managing knowledge services and a
There was reference to the recent definition from David Snowden that begins with Davenport and Prusak’s definition of knowledge: “a fluid mix of framed experience, values, contextual information, and expert insight that provides a framework for evaluating and incorporating new experiences and information. It originates and is applied in the minds of knowers. In organizations, it often becomes embedded not only in documents or repositories but also in organizational routines, process, practices, and norms.”
Seminar participants then commented on Prusak’s definition of KM: “working with knowledge.”
In his post, Snowden comments:
Snowden then offers his first draft for a definition of KM:
The purpose of knowledge management is to provide support for improved decision making and innovation throughout the organization. This is achieved through the effective management of human intuition and experience augmented by the provision of information, processes and technology together with training and mentoring programs.
For Snowden, the definition is built on four guiding principles:
"The Knowledge Thought Leader - Stepping Up and Stepping Out - 3 Tips for Knowledge Leadership - A Conversation with Cindy Hill, Dale Stanley, and Guy St. Clair" was the published theme for the October 2 Spot-On Seminar. Cindy Hill facilitated the discussion.
In presenting their 3 tips, Cindy spoke about the value of volunteering, Guy conveyed his thoughts about how knowledge thought leaders can be influential in their organizations, and Dale gave emphasis to the critical importance of good communication.
Participants then offered a variety of tips of their own for taking a leadership role in managing knowledge services and a
There was reference to the recent definition from David Snowden that begins with Davenport and Prusak’s definition of knowledge: “a fluid mix of framed experience, values, contextual information, and expert insight that provides a framework for evaluating and incorporating new experiences and information. It originates and is applied in the minds of knowers. In organizations, it often becomes embedded not only in documents or repositories but also in organizational routines, process, practices, and norms.”
Seminar participants then commented on Prusak’s definition of KM: “working with knowledge.”
In his post, Snowden comments:
Snowden then offers his first draft for a definition of KM:
The purpose of knowledge management is to provide support for improved decision making and innovation throughout the organization. This is achieved through the effective management of human intuition and experience augmented by the provision of information, processes and technology together with training and mentoring programs.
For Snowden, the definition is built on four guiding principles:
- All projects will be clearly linked to operational and strategic goals
- As far as possible the approach adopted will be to stimulate local activity rather than impose central solutions
- Co-ordination and distribution of learning will focus on allowing adaptation of good practice to the local context
- Management of the KM function will be based on a small centralized core,with a wider distributed network.
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